Return and Exchange Policy
Returns Beyond 30 Days
If a return request is made after 30 days from the delivery date, the refund will be subject to aĀ (amount)% restocking fee. Additionally, returns receivedĀ 60 days or moreĀ past the Return Authorization date will incur anĀ additional 10% restocking fee.
Returns Within 30 Days
- Buyers must request a return, defective product exchange, or refundĀ within 30 days of receiving the product.
- AĀ Return Authorization Number (RA#)Ā is required for all returns.
- Returns receivedĀ 60 days or moreĀ past the Return Authorization date will be subject to aĀ 15% restocking fee.
- Buyers are responsible forĀ all return shipping costsĀ unless the return is due to a defective product.
Defective Product Exchanges
- If a product is found defectiveĀ within 30 days of delivery, we will cover the cost of shipping the replacement item to U.S. buyers.
- ForĀ international orders, the buyer is responsible for shipping costs both ways.
Warranty Service & Exchanges (After 30 Days)
- For warranty service or exchangesĀ beyond 30 days from delivery, the buyer is responsible forĀ all shipping costsĀ (both domestic and international).
Non-Refundable Fees & Product Restrictions
- Shipping and handling fees are non-refundable.
- Automotive electronicsĀ (e.g., alarms, remote starters, keyless entry systems, compressors) that have beenĀ installed or attempted to be installedĀ must first contact ourĀ Tech SupportĀ for troubleshooting. Defective units will be exchanged.
Return Process
To initiate a return, pleaseĀ Contact UsĀ with your order number and details about the product you wish to return. We will respond promptly with instructions on how to proceed.